Frequently asked questions

You need a valid driving licence for the vehicle category, a valid ID or passport, and a RentalMe account. Each local agency sets its own extra conditions, such as minimum age or years of driving experience, and these are shown on the listing before you book.

A valid licence is always required. Whether an international driving permit is also needed depends on the country that issued your licence and on the agency's policy, so check the listing or ask the agency before you travel.

You must be at least 18 to create a RentalMe account. Many agencies ask for a higher age or a licence held for a minimum time, especially for larger or premium vehicles. The agency's requirements are shown on its listing.

Nothing is charged when you send your request: the amount is only held on your card (a pre-authorisation). When the agency accepts, RentalMe charges the part paid online (service fee and commission); the rest is paid to the agency at pick-up, with the payment methods it accepts. The deposit is held by the agency at pick-up, for the amount and by the method shown on the listing and in the rental agreement, and returned with the car. The exact amounts are in the price details before you book. Cancellation is free up to 72 hours before pick-up, and within an hour of acceptance.

Conditions vary between agencies. Use the listing details and the price breakdown at checkout to compare what each agency asks for before you book.

Yes: the vehicle is insured by the agency, and that insurance is included in the rental price. RentalMe checks each vehicle's insurance certificate before it goes online; no additional insurance is sold at checkout. Read the agency's rental agreement to see what is covered and the excess (franchise) that applies if the vehicle is damaged. Any deposit, shown on the listing, is paid to the agency when you pick up the car.

Prices depend on the vehicle, the city, the season and the length of your rental. Search with your dates on RentalMe to see live prices from local agencies, including any delivery and platform fees, before you pay.

Many agencies offer pickup in major cities and at airports, and some can deliver the vehicle to you for a fee. Search by your arrival city to see the options and any delivery fee on each listing.

Make sure everyone is safe, then report the incident immediately to the agency and to the relevant authorities. Take photos and keep all documents, as they are needed for the insurance claim.

RentalMe lets you compare vehicles from professional Moroccan agencies in one place, see prices for your dates, read the conditions before booking, and keep your booking and messages in your account.

Yes. Nothing is charged until the agency accepts your request: if you cancel before that, the amount held on your card is released. Once the booking is accepted, cancellation is free up to 72 hours before pick-up, and within an hour of acceptance whenever pick-up is. After that, what you paid online is not refunded, but what remains payable to the agency is never owed. This is RentalMe's rule, the same for every agency.

Respect the check-in and checkout times agreed with the agency. Check the vehicle's condition with the agency at pickup. Return it clean, with the same fuel level, and in the same condition; damage beyond normal wear may be charged.

Open the menu and choose "Become a host". Create your business profile, verify your identity, then add your vehicles with photos, prices and availability.

You can start for free, then choose a package with more tools such as automation, invoicing and contracts. See the pricing page for the current plans and any free trial.